Here's a bunch of new dates for my highly regarded 1.5 hour free seminar: Dealing with Difficult Clients
Come on down to my office at The Old Truman Brewery, Brick Lane E1 in "uber cool" Spitalfields, or come on up to the 37th Floor of One Canada Square at Canary Wharf. The seminar is brilliant (and free) wherever you do it
There are 3 dates available in Brick Lane: 12th & 26 May and 10th June - all from 17:30 - 19:00 Click here to book Brick Lane places
The one on the 37th Floor at Canary Wharf is on 28th April, from 17:30 - 19:00 Click here to book Canary Wharf places
Even if you've been to Dealing with Difficult Clients before it's worth coming along again - I have reviewed, renewed and revitalised all the content since the last time I ran it - it's better than ever!
So what's the seminar about?
What is your idea of a difficult client?
Take a moment and think about the last one
you had to deal with. What was it that made that relationship difficult?
It is interesting that not
everyone finds the same people difficult to deal with.
Certainly there are people
that are just “hard work” for one reason or another, but even they have
an access point that gives you the opportunity to build a strong, long
term relationship that works for both of you.
In this 1½ hour seminar you
will be introduced to a set of tools that will allow you to easily,
rapidly and comfortably connect with even the most difficult of clients
You will learn:
- How to notice and
respond to the signals your clients’ give you about how to deal with
- How to listen and
speak so that all their concerns are fully and satisfactorily resolved
- How to use the
conversation to uncover, understand and influence their key behavioural
You will gain:
- An enhanced ability to
engage deeply and effectively with your clients
- Confidence in dealing
with their concerns and objections
- A fast track method
for learning what is really important to
So that's what you'll get and it won't cost you a penny
places at Brick Lane on 12th or 26
May or 10th June - from 17:30 - 19:00 Click here
And for Canary Wharf on
28th April, from 17:30 - 19:00 Click here
I look forward to seeing you soon!
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What people say….
Doug has really helped shape my work and clarify my ideas. I’m always conscious I owe him a great deal.Jason Thorne
Through working with Doug I am more focussed, more in action action and produce bigger and better results.Mark Turnbull
I would not have the life I have now if not for Doug’s support and commitment. He made a huge difference to my life, and all the lives I touch.Susan Paul
Doug has a lot of practical advice to offer and he’s worth his salt!Paul Heaney
Focused, personable and incredibly high level of integrity, I would trust Doug in any situation.Derek White
Doug is one of the most genuine people I know, and possesses humility – a quality which seems far too rare.Adeline Darling
I can see why Doug is so good at what he does.Those who are fortunate enough to learn from him are lucky people.Maksoom Hussain
A conversation with Doug is always enlightening.David Lindsay
A really insightful process at a reasonable cost. Absolutely recommended.James Marsh
Most significant is the longevity of Doug’s interventions – still using the tools and techniques over two years on.Neil Jacobs