Here's a bunch of new dates for my highly regarded 1.5 hour free seminar: Dealing with Difficult Clients

Come on down to my office at The Old Truman Brewery, Brick Lane E1 in  "uber cool" Spitalfields, or come on up to the 37th Floor of One Canada Square at Canary Wharf. The seminar is brilliant (and free) wherever you do it

There are 3 dates available in Brick Lane: 12th & 26 May and 10th June - all from 17:30 - 19:00   Click here to book Brick Lane places

The one on the 37th Floor at Canary Wharf is on 28th April, from 17:30 - 19:00   Click here to book Canary Wharf places

Even if you've been to Dealing with Difficult Clients before it's worth coming along again - I have reviewed, renewed and revitalised all the content since the last time I ran it - it's better than ever!

So what's the seminar about?

What is your idea of a difficult client?

Take a moment and think about the last one
you had to deal with. What was it that made that relationship difficult?

It is interesting that not
everyone finds the same people difficult to deal with.

Certainly there are people
that are just “hard work” for one reason or another, but even they have
an access point that gives you the opportunity to build a strong, long
term relationship that works for both of you.

In this 1½ hour seminar you
will be introduced to a set of tools that will allow you to easily,
rapidly and comfortably connect with even the most difficult of clients

You will learn:

  • How to notice and
    respond to the signals your clients’ give you about how to deal with
  • How to listen and
    speak so that all their concerns are fully and satisfactorily resolved
  • How to use the
    conversation to uncover, understand and influence their key behavioural

    You will gain:

  • An enhanced ability to
    engage deeply and effectively with your clients
  • Confidence in dealing
    with their concerns and objections
  • A fast track method
    for learning what is really important to

So that's what you'll get and it won't cost you a penny

To book
places at Brick Lane on 12th or 26
May or 10th June - from 17:30 - 19:00  Click here

And for Canary Wharf on
28th April, from 17:30 - 19:00   Click here

I look forward to seeing you soon!


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